Fee Payment & Refund Policy

Fee Payment

  • All subscription fees must be paid weekly and it will be deducted automatically from the user’s credit card.
  • No fee adjustment will be allowed.
  • The subscription fee is non-transferable to another client.
  • An initial registration fee will be charged.
  • It is the user's responsibility to update any change in credit card details. The user’s account will be placed on an initial risk category for any default in payment for 1 week.
  • The user’s account will be disabled if any payment defaults continue for more than 2 weeks.
  • We charge AU$50 to reinstate the user’s account in the event of any payment defaults.


  • No refund will be provided.
  • The user can cancel or de-register the account at any time and no subscription fee will be charged from the following week.